Pumping is the single most important maintenance job for a septic system, and it is the job our family has been doing for generations. When we pump your tank, we do not just empty it and leave. We take the time to look at what the tank is telling us.
What a One Way Septic pump-out includes
Our technicians remove the sludge and scum from the tank, then look the system over before we close it back up. That means checking the tank for cracks or damage, looking at the baffles and outlet, and running a camera down the main sewer line and the outlet pipe to make sure nothing is hiding behind the problem you called about.
- Full removal of the sludge and scum layers
- Visual inspection of the tank walls, lids, and baffle tees
- Camera check of the main sewer line and outlet pipe
- A plain-language explanation of what we found, with the option to fix it or leave it alone
Right now, a free camera inspection comes with septic pumping, so you get the inspection and the pump-out in one visit.
Signs it is time to pump
Most homes with a standard family can go several years between pump-outs, but the right interval depends on the tank size, how many people live in the house, and how much water you use. The Georgia Department of Public Health notes that additives are not a substitute for pumping. If you notice any of these signs, call us:
- It has been three to five years or more since the last pump-out, or you do not know when it was last done
- Slow drains or toilets that are slow to flush
- Gurgling sounds in the pipes
- A sewage smell around the tank or in the yard
- Soggy ground or standing water over the tank or drain field
- Grass that is greener or taller over one part of the yard
- Sewage backing up into a tub, shower, or floor drain
A pump-out can also be the first step in a diagnosis
Sometimes a system that looks like it needs expensive work really just needs to be pumped. Other times the tank is the symptom and something else is the cause. We give you our honest read after the tank is empty and we can see what is going on. If a pump-out is all you need, a pump-out is all you get.
How a One Way Septic Visit Works
- You call. A real person answers, asks a few questions about what you are seeing, and gives you the basic price over the phone when it applies.
- We call ahead. About an hour before we arrive, so you can plan your day around the visit.
- We diagnose before we sell. We look at the system, explain what we found in plain language, and lay out your options.
- You decide. If you only need the basics, that is all you pay for. If more work is needed, we explain why.
Guaranteed Workmanship
We stand firmly behind our workmanship and guarantee 100% satisfaction. If you are not sure whether your problem needs our help, call us and we will give you an honest answer. Financing is available with approved credit, and we offer military and senior discounts.
Serving 9 Metro Atlanta Counties
One Way Septic provides septic tank pumping in Bartow, Carroll, Cherokee, Cobb, DeKalb, Douglas, Forsyth, Fulton, and Paulding Counties. See our full service area.
Frequently Asked Questions
A common guideline is every three to five years, but it depends on tank size and household size. A large family on a small tank may need it more often. If you are not sure when it was last pumped, call us and we can talk through your situation.
Most residential pump-outs are completed in a single visit. Tell us on the phone about your tank and any access issues, and we will let you know what to expect.
Yes. After the tank is emptied we inspect the tank itself and run a camera down the main line and outlet pipe. We tell you what we found before you decide on anything else.
No. The Georgia Department of Public Health's onsite sewage manual states that chemical or biological additives are not a substitute for pumping.