A sewage backup is one of the most stressful things a homeowner can face. It can damage your home, and raw sewage is a real health hazard for your family and your pets. This is not a job to tackle yourself. Call us, and we will take care of the mess and find out why it happened.
What causes a sewage backup?
- Tree root infiltration in the sewer or septic line
- A full, aging, or damaged septic system
- Old or broken sewer lines
- Pouring things down the drain, or flushing things, that are not septic-safe
- Poor drainage or system design
- Flooding or soil settlement after heavy rain
- A city sewer backup or surge
Why you should not handle it yourself
When sewage backs up, raw waste can rise out of any fixture in the house: toilets, tubs, showers, and floor drains. Contact with raw waste can be hazardous to your health, and a do-it-yourself cleanup often spreads the problem. Stop using water, keep children and pets away, and call us.
How we handle sewage removal
We remove the sewage safely and efficiently, then look at why it backed up in the first place. That usually means pumping the tank, checking the tank and baffles, and running a camera down the lines to find roots, breaks, or blockages. You get a plain-language explanation of what we found and your options for repair or line cleaning.
If this is happening right now, see our emergency septic service page or call (470) 329-7892.
How a One Way Septic Visit Works
- You call. A real person answers, asks a few questions about what you are seeing, and gives you the basic price over the phone when it applies.
- We call ahead. About an hour before we arrive, so you can plan your day around the visit.
- We diagnose before we sell. We look at the system, explain what we found in plain language, and lay out your options.
- You decide. If you only need the basics, that is all you pay for. If more work is needed, we explain why.
Guaranteed Workmanship
We stand firmly behind our workmanship and guarantee 100% satisfaction. If you are not sure whether your problem needs our help, call us and we will give you an honest answer. Financing is available with approved credit, and we offer military and senior discounts.
Serving 9 Metro Atlanta Counties
One Way Septic provides sewage removal in Bartow, Carroll, Cherokee, Cobb, DeKalb, Douglas, Forsyth, Fulton, and Paulding Counties. See our full service area.
Frequently Asked Questions
Stop using water (no laundry, dishwasher, showers, or flushing), keep children and pets away from the affected area, and call us. Do not open the tank lid yourself.
Common causes include a full tank, roots in the line, a broken or blocked pipe, or a failing drain field. We find the cause so the backup does not come back.
Both. Removal solves today's problem. We also inspect the tank and lines and give you options to fix what caused it, and the decision is yours.